Stuck, lost a purchase, or found a bug? We're happy to help.
Write to hello@praised.co and tell us which game it is about. We usually answer within two days.
Open the game's Shop and tap Restore purchases at the bottom. Purchases come back on any phone signed in to the same Apple Account. Pearls you already spent can't be restored.
Buy "Remove ads" in the Shop. It's a one-time purchase and comes back with Restore purchases.
In the EU and UK, open the game's Settings and tap Privacy choices. On any iPhone you can turn tracking off in the Settings app, under Privacy & Security, Tracking.
Not yet. Progress is saved on your phone only. Bought items move with you through Restore purchases.
Purchases are made through Apple, so refunds are too. Go to reportaproblem.apple.com, sign in, and choose the purchase.
Delete the game from your phone, or reset progress in the game's Settings. There's no account to delete. Our privacy policy has the details.